This is a goldmine case study.
In fact, from a sales and marketing perspective, this is more valuable than many standard manufacturing implementations because it demonstrates something most Odoo partners cannot do:
Deep industry-specific process engineering.
This is not a CRM implementation.
This is not a Sales implementation.
This is:
Project-Based Tender & Quotation Management Transformation
This is not:
"Envertis implemented Odoo."
This is:
"Envertis understood a highly specialised business process and built a solution around it."
That's exactly what Australian prospects want to hear.
How Inlite Transformed Project-Based Quoting and Tender Management with Envertis
How Inlite Built a Project-Based Quoting and Tender Management Platform for Australia's Lighting Industry
Managing multiple quotations for a single project, improving tender visibility and streamlining project delivery through a custom-built business platform.
Industry
Distribution
Business Type
B2B
Location
Australia
Client Overview
Inlite Lighting Australia is a leading Australian lighting distributor supplying commercial, industrial and infrastructure projects across Australia.
Unlike traditional distributors, Inlite operates within a project-driven environment where products are specified during tender stages involving electrical contractors, builders, consultants and project delivery teams.
The business frequently supports large-scale projects requiring custom lighting specifications, supplier coordination and highly competitive quotation processes.
Business Challenges
The lighting industry operates very differently from traditional distribution businesses.
For every major construction or infrastructure project, multiple electrical contractors and service providers may compete for the same tender.
As a result, Inlite often prepares quotations for multiple contractors participating in the same project.
While several quotations may be submitted, only one contractor is ultimately awarded the project.
This created unique operational challenges that traditional CRM and ERP systems were unable to handle effectively.
Complex Project-Based Quoting
For a single project:
- Multiple electrical contractors participate
- Multiple quotations must be generated
- Product specifications may vary
- Pricing may differ
- Project requirements evolve continuously
Managing this process manually became increasingly difficult as project volumes increased.
Quote Duplication & Administration
The sales team frequently needed to:
- Create multiple quotations for the same project
- Track competing contractors
- Manage project revisions
- Monitor project status
This required significant manual effort and created reporting challenges.
Limited Tender Visibility
Management lacked visibility into:
- Active projects
- Tender pipelines
- Quote conversion rates
- Project opportunities
- Contractor engagement
Understanding which projects were progressing became difficult.
Industry-Specific Sales Process
Traditional CRM systems are designed around customer opportunities.
However, Inlite's sales process revolves around projects.
The business required a solution built around:
- Projects
- Contractors
- Consultants
- Tender stages
- Product specifications
rather than a conventional sales pipeline.
Operational Integration Requirements
The business needed project activities to flow seamlessly into:
- Inventory
- Procurement
- Order fulfillment
- Accounting
- Reporting
Once a project was won.
Why Envertis
Inlite selected Envertis because of its ability to understand complex business processes and design solutions tailored specifically to industry requirements.
Solution Delivered
Envertis designed and implemented a fully integrated project-based business platform tailored specifically for the lighting distribution industry.
The solution connected CRM, quoting, sales, procurement, inventory and accounting into a unified environment.
Bespoke Project Quoting Engine
A custom quotation management framework was developed to support Inlite's unique tendering process.
- Multiple quotations per project
- Contractor-specific pricing
- Project-level visibility
- Quote version management
- Tender tracking
- Project conversion monitoring
This enabled sales teams to manage complex opportunities efficiently.
Industry-Specific CRM
The CRM was redesigned around project opportunities rather than traditional sales opportunities.
- Project lifecycle tracking
- Consultant management
- Contractor management
- Tender visibility
- Opportunity forecasting
Sales Process Optimisation
Envertis customised sales workflows to reflect how the lighting industry actually operates.
- Improved project visibility
- Faster quotation preparation
- Better pipeline management
- Improved conversion tracking
Inventory & Procurement Integration
Once projects were awarded, information flowed directly into:
- Procurement planning
- Inventory allocation
- Order fulfillment
- Delivery management
This significantly reduced manual administration.
Accounting Integration
Project and sales activities were connected directly with financial operations, improving:
- Financial visibility
- Reporting accuracy
- Project profitability analysis
- Operational efficiency
Key Business Outcomes
Following implementation, Inlite gained significantly greater control and visibility across its project sales lifecycle.
- Streamlined project-based quotation management
- Improved visibility across tender opportunities
- Better tracking of contractor participation
- Reduced manual quotation effort
- Improved project pipeline visibility
- Faster sales processes
- Enhanced operational reporting
- Better inventory planning
- Improved project conversion tracking
- Unified business operations
- Scalable platform supporting continued growth
Before vs After
| Before | After |
|---|---|
| Manual tender tracking | Centralised project visibility |
| Multiple spreadsheets and documents | Integrated project management |
| Complex quote administration | Automated quotation workflows |
| Limited project forecasting | Real-time project pipeline visibility |
| Disconnected operational processes | End-to-end business integration |
| Difficult contractor tracking | Structured contractor management |
| Limited reporting | Real-time dashboards |
Business Impact Snapshot
From Quotes to Projects
The most significant outcome of the project was shifting the organisation from a quotation-centric process to a project-centric business model.
By creating a custom platform designed specifically for the tender-driven nature of the lighting industry, Inlite gained visibility into every stage of the project lifecycle while improving operational efficiency across departments.
The result was a platform that supports how the business actually operates rather than forcing the business to adapt to generic software processes.
Why Australian Project-Based Distributors Choose Envertis
- Australian Odoo Partner
- Distribution Specialists
- Bespoke CRM & Quoting Experts
- Project-Based Workflow Specialists
- End-to-End Business Transformation
- Local Australian Support
Facing Similar Challenges?
If your business manages:
Tender opportunities • Project-based sales • Complex quotations • Multiple stakeholders • Contractor networks • Industry-specific workflows
Envertis can help.