Three Mills Bakery (Canberra)
Transforming Retail, Manufacturing & Wholesale Distribution with a Fully Integrated Odoo ERP Ecosystem.
Company Overview
Three Mills Bakery is a well-known artisan bakery based in Canberra, Australia, specialising in handcrafted sourdough bread, pastries, and café offerings.
The business operates multiple café outlets, supported by a centralised manufacturing facility that produces baked goods for both retail and wholesale distribution.
Three Mills supplies products through its own cafés and to 100+ wholesale customers, including restaurants, retailers, and hospitality businesses.
Business Challenges
As Three Mills expanded across retail, manufacturing, and wholesale distribution, managing operations across multiple systems became increasingly complex.
Key Pain Points
1. Multi-Channel Complexity
- Retail + wholesale + production running separately
- No unified system for operations
2. Production Planning Challenges
- Demand fluctuates daily
- Difficulty aligning production with demand
3. Inventory Variance Across Locations
- Multiple outlets and warehouses
- Frequent stock mismatches and wastage
4. POS & Order Integration Issues
- Third-party POS systems not integrated
- Ordermentum used for wholesale orders
- Data silos across platforms
5. Manual Order & Distribution Management
- Wholesale orders handled manually
- No streamlined delivery planning
6. Lack of Customer Loyalty Integration
- No centralised loyalty program
- Missed opportunity for repeat business
7. Limited Real-Time Visibility
- No consolidated view of sales
- No consolidated view of production
- No consolidated view of inventory
- Delayed decision-making
Envertis Solution
Envertis implemented a fully integrated Odoo ERP ecosystem tailored for a multi-channel bakery business combining retail, manufacturing, and wholesale distribution.
End-to-End ERP Implementation
Unified system covering Manufacturing, Retail, Wholesale, Inventory and Accounting.
Advanced Manufacturing Planning
Production planning based on retail demand and wholesale orders with real-time batch scheduling.
Multi-Outlet Inventory Management
Centralised inventory across cafés and warehouses with real-time stock visibility.
POS & Ordermentum Integration
Integrated third-party POS systems and Ordermentum for unified order flow.
Wholesale & Distribution Management
Automated order processing, dispatch tracking and delivery planning.
Bespoke Quoting & Order Engine
Custom quotation system with dynamic pricing based on volume and customer type.
Payment & Financial Integration
Integrated invoicing and payment tracking with faster reconciliation.
Loyalty Program (In Development)
Customer loyalty program integrated with Odoo and retail POS.
Real-Time Reporting & Dashboards
Sales performance, inventory tracking, wastage monitoring and production insights in real time.
Odoo Modules Implemented
Business Impact & ROI
Reduction in Manual Processes
Wholesale Customers Supported
Inventory & Production Visibility
- Faster order processing
- Reduced stock variance
- Reduced wastage
- Improved fulfilment efficiency
- Better demand forecasting
- Reduced overproduction
- Improved revenue opportunities
- Data-driven decisions
Conclusion
Envertis enabled Three Mills Bakery to transform its complex, multi-channel operations into a fully integrated, scalable, and data-driven ecosystem.
By unifying manufacturing, retail, and wholesale distribution within a single ERP platform, Three Mills now operates with improved efficiency, better visibility, and stronger customer engagement — positioning the business for continued growth.
Strategic Note
This case study powerfully demonstrates the capabilities of Envertis across Retail, Manufacturing and Distribution. It showcases multi-location operational complexity, advanced integration capability, ERP scalability and customer experience enhancement through loyalty initiatives.